Please expect a 3 day wait for our designers to receive your order, crop your photos and make your custom design. Once completed the order will go into production and be handmade, then shipped. We're working as quickly as possible to complete all orders in a timely manner, thank you for your patience!
Current Lead Time: Ships within 7-10 Days
We're pleased to offer our Custom Dog Wallet Phone Case. Upload a picture of your furry friend and our designers will create a custom design just for you!
Picture/Cropping - Do not worry if your picture is sideways or not perfect. Our designers will receive your full photo and will only drop your dog's head onto the design.
Lead Time - Our designers will custom make your design and our production team will make your wallet case by hand. This takes about 6-8 days. Shipping then takes 2-3 weeks to the United States.
Picture Quality - Some things to look for on your photo before submitting are shadows on your dogs face, odd colors/grainy images/blurry images and distance from camera. The photo shouldn't be too close or too far away, for optimal results.
Two or More Faces - If you'd like to have two or more of your dog's faces cropped onto the case and they are on more than 1 image, you can now upload up to 3 images. Please send us an email at firstname.lastname@example.org if you have any additional instructions and we'll pass it on to our designers. Adding additional dogs will require an extra fee to be paid of $6 additional per dog, up to 3 dogs total.
- Made with environmentally-friendly, animal-safe, leather-like materials.
- Stay secure, RFID protection material is built in.
- Fit's phones between 58mm-80mm (2.28-3.14 Inches) wide, 100mm-165mm (3.93-6.49 Inches)high and 5mm-9.2mm (.19-.36 inches) thick.
- Estimated Delivery Time: 4-6 weeks.
Important Shipping Delay Information Update December 1st, 2020:
Orders to Canada and the West Coast of USA traveling through Los Angeles customs clearance may experience severe delays in December and January due to Covid-19 restrictions that are limiting international freight flights to these regions. We apologize for the delays and are doing everything we can to ensure the quickest delivery possible. We can not guarantee delivery by Christmas.
Please note, most of our products are made to order. On average it takes 7 to 12 business days to print and handcraft your order before we ship it out. There may be some delay during the holidays. Otherwise, you can expect the following ship times:
Standard Ship Times:
- USA: 4-6 Weeks
- CA/UK/AUS: 4-6 Weeks
- Rest of World: 4-8 Weeks
Express Ship Times:
- USA: 4-7 Business Days
- CA/UK/AUS: 4-7 Business Days
- Rest of World (some areas are not eligible): 4-7 Business Days
- Not available for all products, please see our shipping information page for more details.
Shoes don't fit? Not a problem, we'll do a one time exchange, 100% Free! You never have to worry about buying shoes online from us!
At Groove Bags we want you to be 100% satisfied with your purchase. If you are unhappy for any reason with your purchase, you can return it to us for an exchange or a full refund, minus the original shipping cost within 30 days of receiving your order.
Please visit the return policy for details.